May 2023 PIANC News

Memorial Day Office Closure

2023 Golf Tournament

Thanks to all who joined PIANC at Bryan Park on April 25 for the annual golf tournament to benefit Victory Junction.  Victory Junction enriches the lives of children with serious illnesses by providing life-changing camping experiences that are exciting, fun, and empowering, at no cost to the children or their families.

Welcome Back

Renewing Action Partners:

  • SmartChoice - Gold
  • Liberty Mutual - Silver
  • NC Grange Mutual - Silver
  • SynchronoSure - Silver

Renewing Auxiliary Members:

  • Accident Fund
  • Progressive

Renewing Agency Members:

  • Catawba Valley Insurance Agency
  • West Ridge Insurance

2023 Annual Trade Show and Convention Exhibitor Booth Registration is Open

  • Benton Convention Center in Winston-Salem
  • Host Hotel:  The Winston-Salem Marriott
  • 50 Booths will be available and sold on a first come, first choice basis.
  • Payment must be received to complete booth reservation.

Schedule Overview:

  • Tuesday, 8/15/2023, 4-6pm:  Setup
  • Wednesday, 8/16/2023, 7:30am-1:30pm:  Trade Fair open breakfast through lunch.
  • Thursday, 8/17/2023, 7:30-8:30am:  Optional Exhibitor Time
  • Wednesday, 8/16/2023, after 2pm OR Thursday, 8/17/2023, 7:30-8:30am:  Breakdown

Attendee registration will open in May!

jobs board

Postings are free for PIA members.

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From PIA National


PIA Partners with Ascend

From billing to premium financing to distribution of commissions and carrier payables -- PIA and Ascend have you covered! 


  • Free to Use - No Subscription Fees:  let your customers decide how they want to pay - Credit/Debit Card, ACH, Wire
  • One-Click Premium Financing:  automatically built into the checkout experience without any extra back and forth.
  • Instant Commissions:  receive your commissions in 24 hours.
  • Simplify Carrier Payables:  minimize time spent figuring out commissions and carrier payments.
  • Full Transparency:  get notified when clients pay and markets are funded.

Introducing Winning@Customer Retention

Demonstrating the value of working with an agency is key. That’s where Winning@Customer Retention comes in. It's a new program from the PIA Partnership designed to help agencies improve customer service and retention. We’ve pulled together resources to help track client retention rates, segment, and communicate with customers.

The program puts spotlight on technology and solutions that play a big part in improving customer communications, referrals, and enabling agencies to select the right solutions and be proactive. Winning@Customer Retention includes a mix of online materials and tools and in-person and virtual sessions and events.

In the event of cyber business interruption, insurance covers loss and costs in excess of normal operating expenses required to maintain the business and restore operations.

PIA National is happy to introduce the PIA 401(k) Program. It is a turn-key, low-cost solution for agency owners and their employees and performs over 90% of administrative tasks by becoming your retirement department support team.

The PIA 401(k) Plan provides what employees want and what independent agents need to deliver it, in an efficient and cost-effective way.


In an increasingly virtual world, it’s critical that you know how to build relationships online. That’s why PIA National has launched its latest member benefit, The Agent Experience.

"We’ve built this tool to expand your views about building relationships in a virtual world—and to provide access to resources that will help."

Boating Safety

”We know what we are, but know not what we may be."

William Shakespeare