April 2023 PIANC News

PIANC Golf Tournament
  • Registration Deadline is April 18

  • Entry includes green fees, cart, range balls, lunch, and beverages.

  • PIANC Action Partners receive 1 complimentary foursome.

Convention Time

2023 Annual Trade Show and Convention

August 16-17, 2023

Exhibitor Booth Registration is OPEN!

  • Benton Convention Center in Winston-Salem
  • Host Hotel:  The Winston-Salem Marriott
  • 50 Booths will be available and sold on a first come, first choice basis.
  • Payment must be received to complete booth reservation.

Schedule Overview:

  • Tuesday, 8/15/2023, 4-6pm:  Setup
  • Wednesday, 8/16/2023, 7:30am-1:30pm:  Trade Fair open breakfast through lunch.
  • Thursday, 8/17/2023, 7:30-8:30am:  Optional Exhibitor Time
  • Wednesday, 8/16/2023, after 2pm OR Thursday, 8/17/2023, 7:30-8:30am:  Breakdown

Attendee registration will open in May!

A Little History Behind your NPN Number

Years ago, in many states an agent’s license number was their social security number; any time an agent was required to provide their license number, they had no choice but to deliver their most private form of identification.


The National Insurance Producer Registry was incorporated in 1996 as a non-profit affiliate to the National Association of Insurance Commissioners. NIPR developed a Producer Database (PDB) which became a national database where state regulatory agencies can connect and store licensing information. A benefit of the PDB is the creation of a National Producer Number for licensed agents. Through the multi-state participation in the PDB, this number is linked to all applicable licenses an agent may have across the country and brings with it the benefit of a number that has no direct relationship to an agent’s license or social security number.

Welcome and Welcome Back

New Action Partner

  • Northwest Farmers Mutual Insurance Company - GOLD

Renewing Action Partners

  • Agents, Inc. - SILVER
  • Normandy Insurance Company - SILVER

Renewing Auxiliary Members

  • AmTrust
  • Utica National Insurance Company

Renewing Agency Members

  • Brock & Associates
  • Carmel Commons Insurance
  • Curtis Helms Agency
jobs board

Postings are free for PIA members.

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2023 Course Schedules

Select the graphic or button to learn more and register.




From PIA National

PIA Ascend

PIA Partners with Ascend

From billing to premium financing to distribution of commissions and carrier payables -- PIA and Ascend have you covered! 


Free to Use - No Subscription Fees:  let your customers decide how they want to pay - Credit/Debit Card, ACH, Wire


One-Click Premium Financing:  automatically built into the checkout experience without any extra back and forth.

Instant Commissions:  receive your commissions in 24 hours.

Simplify Carrier Payables:  minimize time spent figuring out commissions and carrier payments.

Full Transparency:  get notified when clients pay and markets are funded.


Introducing Winning@Customer Retention

Demonstrating the value of working with an agency is key. That’s where Winning@Customer Retention comes in. It's a new program from the PIA Partnership designed to help agencies improve customer service and retention. We’ve pulled together resources to help track client retention rates, segment, and communicate with customers.

The program puts spotlight on technology and solutions that play a big part in improving customer communications, referrals, and enabling agencies to select the right solutions and be proactive. Winning@Customer Retention includes a mix of online materials and tools and in-person and virtual sessions and events.

In the event of cyber business interruption, insurance covers loss and costs in excess of normal operating expenses required to maintain the business and restore operations.

PIA National is happy to introduce the PIA 401(k) Program. It is a turn-key, low-cost solution for agency owners and their employees and performs over 90% of administrative tasks by becoming your retirement department support team.

The PIA 401(k) Plan provides what employees want and what independent agents need to deliver it, in an efficient and cost-effective way.


In an increasingly virtual world, it’s critical that you know how to build relationships online. That’s why PIA National has launched its latest member benefit, The Agent Experience.

"We’ve built this tool to expand your views about building relationships in a virtual world—and to provide access to resources that will help."

ATV Safety

Matthew McHatten Named President & Chief Executive Officer of MMG Insurance

MMG Insurance Company is pleased to announce that the Company’s Board of Directors has appointed Matthew McHatten as President & Chief Executive Officer (CEO), effective January 1, 2023.

McHatten assumes the role of President & CEO following the retirement of Larry Shaw, who retired at the end of 2022 after serving as President & CEO of MMG for 28 years. McHatten was named to succeed Shaw in late 2019 as part of a broader leadership succession plan as Shaw positioned to retire. Shaw was elected to serve on MMG’s Board of Directors and will continue his service to the Company as a Director.

Matt McHatten 2023

”April is a promise that May is bound to keep."

Hal Borland